Welcome to the National Grid Benefit Services Center
Effective May 1, 2024, we have implemented a new and improved system for the National Grid Benefit Services Center! With the new system, each user is required to register upon initial log-in. Click REGISTER at the bottom of this screen to create a new User ID and Password; keep your User ID/Password in a safe place for future reference. For enhanced security, the new system utilizes Multi-Factor Authentication. Simply follow the online steps during registration to set up this authentication.
If you experience any issues with registration or have any questions about your benefits, please call 888-483-2123. Benefit Services Representatives are available to assist you Monday through Friday, 8 a.m. – 5 p.m. ET.
This easy-to use application places the power of managing your benefits at your fingertips. Here you’ll find detailed information and helpful guidance regarding benefits available to you. Browse your coverage options, select the plan(s) that are right for you and your eligible family members and enroll in/update your benefit with just a few clicks.
The portal is available 24/7, providing convenient access to your benefit enrollment options, election history, covered dependent designations and more.